SizzleGo
SchoolConferenceGoTroubleshooting

I can't log into my account

Common causes and solutions:

  1. Wrong email address - Make sure you're using the exact email address you registered with. Check for typos.

  2. Incorrect password - Click "Forgot your password?" on the login page to reset it. You'll receive an email with a reset link.

  3. Unverified email - If you just registered, check your inbox (and spam folder) for a verification email. Click the link to verify before logging in.

  4. Account not created - If you're a teacher, your administrator needs to add you to the system first. Contact your school admin.

  5. Stuck login - Try logging out and back in, or open an incognito/private window. A stale login stored in your browser can sometimes cause this — clearing your browser's cache alone usually won't fix it.

Still having trouble? Contact your school administrator or email support@sizzlego.com.

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