SchoolConferenceGoTroubleshooting
A teacher is not showing on the booking page
Check these in order.
- The night is a Draft. A draft night shows Coming Soon and no teachers at all. Click Publish on the night page.
- The teacher is not on this night. Each night has its own teacher list. Open the night and look under Teachers. Add them with Add teachers.
- A group filter is on. When teachers have different grades or subjects, the booking page shows filter links. Click All Teachers.
- The teacher has no open times. The teacher is listed with 0 available slots. If they are fully booked, families see Join Waitlist. If their times are blocked, ask them to tap Unblock on their link.
- Booking is closed. Families see Registration has closed. Click Reopen booking.
Good to know
- Check the spelling. A family looking for Mrs. Lopez may not spot Lopez, M.
- Click Open public page on the night to see exactly what families see.