SchoolConferenceGoTroubleshooting
A teacher isn't appearing on the booking page
Reasons a teacher might not appear:
Not added to the conference - When creating a conference, specific teachers must be selected. Edit the conference to add missing teachers.
Teacher not in system - The teacher must first be added to your Team before they can be included in conferences.
No available slots - If all of a teacher's slots are booked, they may not appear prominently (depends on your settings).
Conference not published - Make sure the conference is published, not still in draft mode.
How to fix:
- Go to Conferences > select the conference
- Click "Edit"
- In the teacher selection step, ensure all required teachers are checked
- Save and republish
For teachers: Contact your school administrator if you should be included in a conference but aren't appearing.