Who may pick up: the pickup list and do not release list

Each student has a pickup list built for you, and a do not release list you control. The sign out desk checks both.

Who is on the pickup list

• Every active guardian from your roster.
• Every emergency contact marked Can pick up.

Add someone to the do not release list

1. Go to Front office, then Directory, and click the student's name.
2. Under Pickup, type the person's full name in Never release to.
3. Add a Note, optional, like "Court order on file".
4. Click Add. The name shows in red under Do not release to.

To take someone off, click Remove next to their name and confirm.

Record a custody restriction on a guardian

1. Go to Front office, then Directory.
2. Find the guardian under the student and click Custody restriction. Confirm.

That guardian loses access to the child's records and messages, shows on the do not release list as "Custody restriction on file", and a roster import never adds them back. Remove only unlinks a guardian without the restriction.

Good to know

• Only owners, admins, and Principals can remove a guardian or record a custody restriction.
• Names match loosely on case and spacing. An emergency contact whose name matches a do not release name is left off the pickup list.
• Every change is logged.