Add and update emergency contacts

Emergency contacts are the people the office calls when a guardian cannot be reached. You can also mark which of them may pick the student up.

Before you start

You need edit access to student safety records: owner, admin, or a team member set up as Principal or Office staff.

Steps

1. Go to Front office, then Directory, and click the student's name.
2. Scroll to Emergency contacts.
3. In an empty row, type the Name, Relationship, and Phone.
4. Tick Can pick up if this person may take the student home.
5. Click Save contacts.

Good to know

• The rows are the call order. Row 1 is called first.
• Each contact needs a name and a phone number. You can keep up to 8.
• Two empty rows show each time. Need more? Save, and two new empty rows appear.
• To remove a contact, clear the name and phone, then save.
• Families can update these from their sign-in page. Their change shows in the change log, and the Directory lists it under Families updated emergency contacts.
• Guardians from your roster are always on the pickup list. You do not need to add them here.
• Contacts never go out by email or text.