Email/SMS notifications aren't being sent

Notification troubleshooting:

For Email Notifications:

1. Check if you have sufficient notification credits (Settings > Credits)
2. Verify the recipient's email address is correct
3. Ask parents to check spam/junk folders
4. Ensure notifications are enabled in Settings

For SMS Notifications:

1. SMS requires sufficient credits (Settings > Credits)
2. Just enter the 10-digit US number — it's formatted automatically, no need to add the country code yourself
3. Some carriers may block automated messages

Low on credits? Purchase more under Settings > Credits ("Buy 2,000 Credits" or "Buy 10,000 Credits"). Credits are used for both email and SMS reminders. There's currently no per-message delivery log in the product — if messages still aren't arriving after checking the above, contact support@sizzlego.com.