I didn't receive my confirmation/verification email

Steps to resolve missing emails:

1. Check your spam/junk folder - Our emails sometimes get filtered. Mark them as "Not Spam" if found.

2. Check promotions tab - If using Gmail, check the Promotions or Updates tabs.

3. Wait a few minutes - Emails can take 5-10 minutes to arrive during busy periods.

4. Verify email address - Make sure the email address you entered is correct with no typos.

5. Request resend - For verification emails, try logging in again — a "Resend Verification Email" link appears once the system flags your account as unverified. If you're already on the verification screen, use the "Resend Code" button there instead. For booking confirmations, your school admin can resend from the dashboard.

6. Check with IT - School email filters may block external emails. Ask your IT department to whitelist emails from sizzlego.com.

Email addresses we send from:

• noreply@sizzlego.com
• notifications@sizzlego.com