How do I change or cancel my conference?

Open your confirmation email and tap Manage Schedule. To move to another time with the same teacher, pick it under Select a New Time and tap Change Time. To cancel, tap Cancel Appointment. Your old time is freed for another family right away.

Lost the email? On the school's booking page, use Find Your Schedule. If the cancel button is grayed out, call the school office. More in book, change, or cancel a conference.