Contact support or send feedback

Cannot find your answer? Write to us. A real person reads every message.

Steps

1. Go to the help center at SizzleGo.com/help.
2. Scroll to Still need help? at the bottom.
3. Pick the product in Which product?
4. Fill in Your name and Your email.
5. Add an Order or event reference if you have one, like the event name or an order number.
6. Tell us what you need in What do you need help with?
7. Click Send to support.

Good to know

• We reply by email, usually within one business day, and sooner during a live event.
• If you are signed in as an organizer, your message tells us your organization and plan, so you do not have to type them.
• Community and up get priority email support. School has a named support contact.
• Ticket question? The Ask assistant answers ticket, refund, and transfer questions right away.
• Organizers can also email hello@sizzlego.com. The address is under Settings, then Support.
• We never sell your address. We use it only to reply.