Change your plan, update your card, or cancel

Only the owner and admins can change billing. Everything is under Settings, then Billing.

Upgrade

1. Go to Settings, then Billing.
2. On Community, click $399 a year or $39 a month.
3. On School, click Pay by card, or type an optional PO number and click Request an invoice. The $1,999 invoice goes to your reply to email and is due in 30 days. Your plan turns on when it is paid.
4. Already paying by card on Community? Click Upgrade to School. Stripe charges the difference for the rest of the year.
5. District is by invoice. Click Talk to us.

Update your card, switch, or cancel

1. Under Your subscription, click Manage billing.
2. Stripe opens. Update your card, see past invoices, switch between monthly and yearly, or cancel.

Good to know

• Cancelling moves you to Free at the end of the period you paid for. Nothing is deleted.
• If a payment fails, you have 14 days to fix it. After that your account is read only until it is paid. Nothing is deleted.
• On Free, change your extra free product on the Free card with Change product. You can switch only while nothing is live in it.
• The Payments table lists what you paid SizzleGo for plans and credit packs.
• Moving down from School to Community is not a button. Email hello@sizzlego.com and we make the switch, or cancel under Manage billing to drop to Free.
• Buttons greyed out? Only the owner or an admin can change the plan or buy credits. Billing says so when you are a helper.
• A school under a district plan sees Covered by your district's plan instead.