Switch or cancel your signup spot from your link

When you sign up, your confirmation email has a private link to your signup. Open it to switch to another spot or to cancel. You do not need an account.

Steps

Switch to another spot

1. Open the link in your confirmation email. Right after you sign up, you can also tap Manage this signup.
2. Under Switch to another spot, open Pick a spot and choose a new one.
3. Tap Switch and confirm. Your old spot opens up for someone else.
4. We email you the new details. Your link and QR code now point to the new spot.

Cancel

1. Open the same link.
2. Tap Cancel my signup and confirm.
3. If you paid, the full amount goes back to your card. Cards usually show it within five to ten business days.

Good to know

• Only open spots with the same price that have not started yet are listed. To move to a spot with a different price, cancel for a full refund, then sign up again.
• If you paid, your payment moves with you when you switch.
• Changes close 24 hours before your spot starts, unless the organizer picked a different time. After that, the page tells you to contact the organizer.
• The organizer can also move you to another spot. You get an email that says so.
• You cannot switch after you check in, while you are on the waitlist, or while a payment is still going through.
• Lost the email? Search your inbox for the event name, or ask the organizer.