See and manage who signed up

Each signup page shows every spot and who took it. From there you can check people in, move or remove someone, message everyone, and export the list.

Steps

1. Go to Signups and click the signup.
2. The Filled card shows spots filled, people, how many are waiting, how many checked in, and money paid.
3. In the Spots table, each name shows tags like waitlist, paying, paid, or here, plus answers to your questions.
4. Click Check in next to a name when they arrive.
5. To move someone, pick a spot in Move to next to their name and click Move. They get an email with their new spot.
6. Click Remove to take someone off. They get an email. If they paid, the full amount is refunded.
7. Click Download CSV for a printable list.
8. Under Message the volunteers, write a Subject and Message, tick Include the waitlist if you want, and click Send message.

Good to know

• Move to lists open spots with the same price. It shows only for a confirmed person who has not checked in. Families can also switch themselves from their confirmation email.
• Families can cancel or switch on their own until 24 hours before their spot. Change that under Edit details and spots, in Families can cancel or switch until this many hours before their spot. You can still move or remove people after that.
• When someone cancels or is removed, the first person on the waitlist moves up and gets an email.
• Change spot names or head counts under Edit details and spots. A spot cannot go below the number already filled.
• Click Close signups to stop new signups. People already on it keep their spots and still get the reminder the day before. Reopen brings it back.
• Each email you send costs 1 credit.