My CSV import isn't working

CSV import troubleshooting:

1. Use the correct format - Download our CSV template from the Teachers page to get the exact expected column headers.

2. Columns:

   • First Name / Last Name (required) - or a single Name column
   • Email (optional) - leave it blank and a placeholder is generated automatically
   • Phone, Subject, Grade, Room, Headshot URL (all optional)

3. Check for issues:

   • Remove any extra columns
   • Ensure no empty rows
   • Use UTF-8 encoding (standard for most spreadsheet apps)
   • Save as CSV (not Excel format)

4. Common errors:

   • "Invalid email" - Check email format (name@domain.com) if you did enter one
   • "Duplicate entry" - Teacher with that email already exists
   • "Missing required field" - The name column is empty

Pro tip: If using Excel, use "Save As" and select "CSV UTF-8" format.