Mark a fee paid in cash or by check, or waive it

When a family pays at the front desk, mark the fee paid so their balance clears. You can also waive a fee, for example for a scholarship or a family in need.

Steps

1. Go to Front office, then Fees.
2. Tap the fee name. Or pick the child in A student’s fees and tap Open.
3. Find the student. Their status says Owes.
4. Type a note in Note, optional if you want, like a check number.
5. Tap Cash, Check, or Waive, then confirm.

The status changes to Paid by cash, Paid by check, or Waived. The family’s balance drops right away.

Undo a mistake

1. Find the student on the fee page or the student’s fees page.
2. Tap Undo on their row and confirm.

The fee is owed again. A cash or check line comes off Money. Undo works on cash, check, and waived rows. A card payment cannot be undone. Refund it instead. See Refund a fee or a permission slip fee paid by card.

Good to know

• These buttons only show while a fee is still owed.
• Cash and checks show in Money under Cash and check. That money is already with you, so it is never part of a payout. See Where fee money shows in Money.
• A waived fee is not money, so it does not show in Money.
• The family sees the paid fee in a Paid list on their family page.
• You need Front office edit access to see these buttons.