FundDriveGoGetting started
My drive will not publish: what is missing?
If Publish is grayed out or shows an error, one of these is the cause.
Check these
- Stripe is connected. If you see "Connect Stripe before publishing. Gifts need somewhere to land," go to Settings, then Billing, and click Connect Stripe. The Fundraising page also shows a reminder until this is done.
- Your plan has room. The Free plan allows 3 live drives at a time. End one with End the drive, or upgrade to Community for no limit.
- Your role can publish. If the drive says "An owner or admin publishes this. You can keep building it," ask an owner, an admin, or a teammate with Manager or Admin access to Fundraising to click Publish. Access is set under Team.
Good to know
- A drive needs a title, a goal, and an end date when you create it. Everything else, like the cover picture and roster, can be added before or after you publish.
- The tip card at the top of the drive suggests what to do next, like adding the rest of your roster.
- An ended drive shows Reopen the drive instead of Publish.