How fast does money reach our bank account?

Every gift goes straight into your organization's own Stripe account as it comes in. SizzleGo does not hold it.

SizzleGo sends a payout from that account to your bank once a day. It covers everything that has cleared in Stripe: gifts, store orders, monthly gifts, pledges, and money from your other tools. Stripe usually clears a card payment about two business days after it is made, and the bank deposit then takes a day or two. Ticket money is the one exception: it waits until about a week after each show ends, so a cancelled show can still be refunded. Amounts under $1 wait for the next day.

To check, go to Money. To your bank shows what has already landed. Next payout shows a payout on its way, or says it is waiting for the next daily payout. If a payout looks late, write to hello@sizzlego.com. Nothing can be paid out until Stripe has turned payouts on for your account.