Find, transfer, or refund my ticket

Everything about your tickets lives on one page, reached from the Open your tickets link in your confirmation email. No account needed.

Find your tickets

1. Go to Find my tickets. Every event page also has an Already bought? Find my tickets. link.
2. Type the email you used to buy and press Resend my tickets.
3. Check your inbox and spam folder. Tickets for every upcoming event come back to that address.

Send a ticket to someone

1. On your ticket page, tap Send this ticket to someone else under the ticket.
2. Type Their name and Their email, then tap Send it.

They get their own code by email. Your old code stops working. This closes when the event starts.

Get a refund

• Inside the refund window, your ticket page shows Refund this order. You get everything back, fee included. Cards usually show it in five to ten business days.
• Past the window, use Request a refund and give a reason. The organizer approves or declines.
• A refund covers the whole order and its codes stop working.