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Set up the first hello: welcome, questions and menu

In Chat settings, under First hello:

  • Welcome flow runs the first time someone messages you and nothing else matches. Once per person.
  • Questions people can tap: up to 4, each starting a flow. They show before someone types anything.
  • Menu: up to 3 items, each starting a flow or opening a web address.

Saving sends them to Instagram and Messenger right away. A flow only runs once it is live, and a flow used here cannot be archived until you change these settings.

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