See one family across every tool

Click a name on People to open that person's page. It pulls together everything they have done with your organization.

Before you start

• The person page is on Community and up. On Free, names in the list are plain text.

What you see

• Their email, phone, language, and whether email and texts are OK.
• Seen in: every tool they have used.
• Family: their children and other guardians, when your school links them.
• Activity, Money, and Messages: signups, tickets, gifts, payments, and every email or text sent to them.

Edit or remove someone

1. Open Edit or remove this person.
2. Change Name or Mobile and click Save.
3. A parent asked you to stop? Click Stop all messages. Only they can turn messages back on.
4. To remove them, click Remove person. Their name and phone are erased. Past payments stay for your records.

Good to know

• You cannot change the email. Add them again with the new email, then remove the old one.
• Every edit, stop, and removal is recorded.
• Changing someone's phone turns off their text consent until they agree again.