My pledge card was declined. How do I pay?

When the drive charged your pledge, your card said no. Maybe it expired, or your bank wanted you to confirm. Nothing was charged.

1. Open the email titled "Your pledge to" the school or group "did not go through."
2. Click Pay your pledge.
3. The page shows the amount per unit, how many were counted, and your total.
4. Enter any card and click the Pay button.

The email comes in the language you used to pledge, English or Spanish. You get a receipt by email when it goes through. If the page says the pledge is not waiting for a payment, it is already paid or was cancelled. Questions go to the school or group running the drive. If you lost the email, ask them to send the pay link again.