Send a campaign to a segment of your contacts

A campaign sends one message to many contacts by email, text, or both. A segment is a saved audience, built from contact tags, that you can reuse.

Steps

Save a segment (optional)

1. Go to Signups, then click Segments.
2. Under New segment, enter a Name and the Tags (comma separated), like room12, pto.
3. Pick Match: Any of these tags, or All of these tags.
4. Click Save segment. The list shows how many contacts it matches.

Send a campaign

1. Go to Signups, then click Campaigns.
2. Enter a Name (internal) and pick the Channel: Email, Text, or Email and text.
3. Write the Email subject and Message. For texts, add a short Text version (for text sends).
4. Pick a Saved segment, or type Audience tags. Leave both blank to reach every opted-in contact.
5. Click Create draft. The draft shows how many people it reaches and the estimated credits.
6. Click Send now and confirm.

Good to know

• Campaigns reach only people who opted in to marketing, like families who ticked PTA news when they joined. Every message has an unsubscribe link.
• An email costs 1 credit. A text costs 3 credits per 160 characters. One credit is one cent.
• Paid PTA members carry a tag like member-2026-27, so a segment of members is easy.
• If a send stops partway, for example when credits run out, open it and click Resume sending. Nobody gets it twice.
• Tags live on your contacts in People.